Data. Driven. Dad.
Commercial Ops, Programs,
Products, Digital Solutions & Insights
Executive Partner | Mentor | Husband
Dad² | Author | 9/11 Survivor
Who Am I?
I work in the Global Commercial Ops space with a heavy focus on service and sales enablement, strategic growth initiatives, and transformational change. My expertise lies in building and executing comprehensive programs that drive adoption, enhance performance, and deliver measurable results across distributed organizations.
This includes strategy, planning, rhythm of the business, program and product delivery, digital transformation, change management, and continuous improvement efforts. And of course, a heavy dose of tracking, analyzing, and reporting out on KPI’s, OKRs, IDPs, RoBs, Performance Metrics, etc.
I develop and execute on end-to-end, multi-year roadmaps spanning pre-sales, sales enablement, digital marketing, and business readiness—always with a focus on people, process, and tools.
My approach combines the precision of a business analyst, the vision of a program leader, and the storytelling ability of your change champion. Whether it’s developing training content, optimizing tools and processes, or workshopping continuous improvement initiatives, my aim is to create lasting impact through data-driven decision-making and effective stakeholder engagement: from field teams to executive leadership.
What I enjoy doing.
I enjoy a dynamic, matrixed environment where I can leverage my expertise in areas like sales enablement, performance management, and business transformation. I thrive in long-term partnerships with senior and executive leadership across the globe as we drive towards organizational change, net-new insights, and value-add. The academic side of me absolutely requires detailed documentation for replicability and extensibility. We mustn’t forget mentoring young people—and equally important, being mentored by our experienced leaders—as a critical step to keeping this good thing going. Individual change is just as important as organizational change.
My path, thus far.
My career is underscored by six separate $10B+ organizations, two multinational mergers, numerous divestitures, deep agency, contractual, as well as entrepreneurial and higher education experiences. At the foundation of it all are great, passionate people, many of whom have become dear friends.
My academic preparation.
My undergrad degree is in Information Systems, that laid a technical foundation. An MBA followed, that helped me understand the big picture, global operations.
And then my PhD is in Information Systems. That’s where I sharpened my skills as a researcher, a documentarian, as a storyteller, and it taught me how to ask better questions.
My doctoral dissertation analyzed qualitative data. I used descriptive statistics, machine learning-based psycholinguistics analysis, and content analysis.
I promised my wife I wouldn’t get any more degrees… she wasn’t amused when I joked about getting a J.D.
This website is (mostly) about my professional contributions to the world.
Read on, and thanks for checking in.
Brands I’ve Worked With
Global Publicly Traded Companies, Agencies, Nonprofits, Small Businesses, Sole Proprietorships.
My skill set transcends business size, type, or industry.
A Few Words From My Esteemed Colleagues
My TEDx Talk
I had the privilege of sharing my experience from the 85th floor in NY’s World Trade Center on the morning of September 11th, 2001 on the TED stage.
I paused for a moment to look at myself in the mirror and take in the enormity of what had just happened. The white dust on my hands and face brought to mind those images I had of me at an old age. I thought to myself “this is your second chance”.